Vice President of Software Engineering

Posted on May 15

The Department

The team you’d lead:

We’re looking for a creative VP of Software Engineering to lead the technology leadership in the development, implementation and support of DialogTech’s products. This position requires extraordinary technical acumen prior engineering management experience with a track record of leading strong engineers and ability to make effective technical decisions while collaborating multi-functionally. In this role, you will partner with Product Management to drive the ongoing innovation and evolution of our technology product platform and play a pivotal role in ensuring products and align to the organization strategy.

You'll be instrumental in leading, mentoring and developing technical engineers, engineering directors, managers, and team leads including the onboarding, mentoring and career development of our staff. You will evaluate, refine, and document processes and procedures for Software Engineering. Additionally you will be making significant contributions to our technology architecture evolution.

Your Role


Leads strategic technological planning by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
Lead Software Engineering, and work collaboratively with Product, Infrastructure, Sales and Operations.
Ensures continuous delivery of technical and support services with end users and monitoring of systems and software performance.
Contributes collaboratively within a creative and dynamic environment to ensure design and delivery of high quality, scalable and innovative, configurable solutions that implement to high standards for architecture, security, privacy, and standard methodologies.
Builds relationships, drives strategy development, project management, problem solving and leads operation initiatives.
Develops processes for the direction and control of product development activities.


The must haves:

Experience leading teams using agile methodologies, or post-agile methodologies, or post-agile methodologies (Scrum, Kahn Bahn, XP, GROWS, or similar)
5+ years of experience managing Product Development Software Engineering teams, with at least 3 years in a management position.
Some but not necessarily all of the languages we use including PHP, JavaScript, Python and Ruby.
Experience using Automation tools such as: CI/CD Pipeline.
High performance systems with a focus on throughput and latency.
Advanced social skills with the ability to get along with all levels of management.

The nice-to-haves:

Experience working in/or leading a continuous delivery or continuous deployment pipeline.
Experience with Machine learning/Forecasting.
Knowledge of Marketing Technology.
Familiar with ElasticSearch, Redis, DynamoDB, Rabbit MQ, SQS, or Kinesis.
Experience with SaaS and Multitennant architectures.
Knowledge of server virtualization tools (VMWare, Docker, etc.)